Effective Date: 01/01/2024

 

Introduction: At VogueVisto, we strive to provide our customers with timely and efficient shipping services. This Shipping Policy outlines the process and timelines for preparing and delivering your orders.

 

1. Order Processing Time:

  • Preparation Time: All orders are processed within 1 to 3 business days. During this time, we carefully prepare, pack, and dispatch your items.
  • Order Confirmation: Once your order is placed, you will receive an order confirmation email. We will notify you again when your order has been shipped.

 

2. Shipping Time:

  • Delivery Timeframe: After your order has been dispatched, it will take approximately 6 to 11 business days for delivery, depending on your location.
  • Shipping Carriers: We use reliable shipping carriers to ensure your order arrives safely and on time. You will receive a tracking number via email once your order has been shipped.

 

3. Shipping Rates:

  • Standard Shipping: Shipping rates are calculated based on the weight and destination of your order. The total shipping cost will be displayed at checkout.

 

4. International Shipping:

  • Availability: We offer international shipping to select countries. Shipping times and rates for international orders will vary depending on the destination.
  • Customs and Duties: International orders may be subject to customs duties and taxes. These charges are the responsibility of the recipient and are not included in the purchase price or shipping cost.

 

5. Order Tracking:

  • Tracking Information: Once your order is shipped, you will receive an email with the tracking number and a link to track your shipment. You can also track your order directly on our website using the tracking number provided.

 

6. Shipping Issues:

  • Delayed or Lost Orders: If your order is delayed or lost, please contact our customer service team at [email protected]. We will work with the shipping carrier to resolve the issue as quickly as possible.
  • Damaged Orders: If your order arrives damaged, please contact us within 48 hours of receiving your shipment. Include photos of the damaged items and packaging. We will arrange for a replacement or refund.

 

7. Contact Us:

If you have any questions or concerns about our Shipping Policy, please contact us at: